Introductory Offer
TL;DR
An introductory offer is a special pricing incentive made available to new subscribers who have never previously subscribed to a particular plan.
What is Introductory Offer?
Related Terms
Trial Conversion Rate
Trial conversion rate measures the percentage of users who start a free trial and subsequently convert into paying subscribers when the trial period ends. It is one of the most critical metrics for subscription apps that use free trials as their primary conversion mechanism. Trial conversion rates vary significantly by app category, trial length, and pricing — industry averages typically range from 40–70% for auto-renewing trials, depending on whether users must provide a payment method upfront. Higher trial conversion rates are generally associated with shorter trial periods (which create urgency), strong onboarding that drives engagement during the trial, effective activation of key features that demonstrate the product's value, and timely communication reminding users of the trial's benefits before it ends. Monitoring trial conversion rates by acquisition channel reveals which traffic sources bring users with the highest purchase intent, enabling growth teams to allocate budget toward the most profitable channels. Declining trial conversion rates over time may signal market saturation, product-market fit issues, or that the app is attracting increasingly lower-intent users through broader targeting.
Trial-to-Paid Funnel
The trial-to-paid funnel describes the complete user journey from initiating a free trial to becoming a paying subscriber, including all intermediate steps and decision points along the way. This funnel typically includes: trial start → onboarding/activation → feature engagement → value realization → renewal decision → paid conversion. Each stage has its own conversion rate and drop-off risks. The trial-to-paid funnel is distinct from broader acquisition funnels because the user has already committed to trying the product — the challenge is demonstrating enough value during the trial window to justify ongoing payment. Key optimization levers within the trial-to-paid funnel include: targeted onboarding that quickly guides users to their "aha moment," progressive feature revelation that gives users reasons to return throughout the trial, timely nudges and reminders about trial expiry, and strategic offers (discounts or plan suggestions) for users showing signs of disengagement. Apps with web-based subscription flows can extend the trial-to-paid funnel to include web touchpoints — such as email sequences, web-based engagement dashboards, and browser-based renewal reminders — that complement in-app communications.
Paywall Optimization
Mobile app paywall optimization refers to the process of fine-tuning the design and user experience of an app's paywall to maximize revenue from paid subscriptions or in-app purchases. This involves analyzing user behavior and identifying the most effective paywall placement, messaging, pricing, and incentives.
A/B Testing
A/B testing (also called split testing) is a method of comparing two or more variations of a product experience — such as a paywall design, landing page layout, pricing structure, or onboarding flow — to determine which version performs better against a defined metric. In mobile app monetization, A/B testing is used extensively to optimize conversion rates, trial starts, subscription sign-ups, and revenue per user. Traffic is randomly split between variants, and statistical analysis determines whether differences in performance are meaningful or due to chance. Effective A/B testing requires a clear hypothesis, a single variable change per test, sufficient sample size, and patience to reach statistical significance before drawing conclusions.
Subscription Fatigue
Subscription fatigue describes the growing consumer resistance to signing up for new recurring payment commitments, driven by the proliferation of subscription-based products and services across every category — from streaming and news to fitness, productivity, and food delivery. As the average consumer manages an increasing number of active subscriptions, each new subscription request faces higher scrutiny, longer decision times, and greater likelihood of rejection. For mobile app developers, subscription fatigue manifests as declining trial start rates, lower paywall conversion rates, and increased price sensitivity. Combating subscription fatigue requires clear value differentiation (why is this subscription worth adding to the user's existing portfolio?), flexible pricing options (monthly vs. annual, multiple tiers, usage-based components), low-commitment entry points (free trials, introductory offers, freemium features), and continuous delivery of perceived value to justify ongoing payments. Web funnel strategies can help address subscription fatigue by allowing more space and time to communicate value before the purchase decision, compared to the constrained paywall experience within an app.

