Error Rate

App retention refers to the capacity of an application to sustain users' engagement and activity for a specified duration after they have downloaded and installed it on their devices. It gauges the proportion of users who revisit the app after their initial download and reuse it. Essentially, app retention is an indicator of user loyalty and demonstrates the app's ability to deliver a positive user experience and satisfy user requirements over time. Retention rates are typically measured on Day 1, Day 7, and Day 30. High app retention rates are critical for the success of an app because they suggest that users perceive value in the app and are inclined to continue using it in the future.

App installs are a measure of the popularity and success of an app and one of the most essential metrics to keep an eye on in mobile app marketing. High install rates coupled with low uninstall rates indicate a healthy app with engaged users, while high uninstall rates could indicate problems with the app's design, functionality, or user experience.

Active users is a fundamental metric that counts the number of unique individuals who engage with your mobile app within a specific time period. This metric serves as a key indicator of app health, user engagement, and growth potential. By tracking active users across different time frames—daily (DAU), weekly (WAU), and monthly (MAU)—app developers and marketers can measure product stickiness, evaluate marketing effectiveness, and make data-driven decisions to optimize user acquisition and retention strategies.

The percentage of users who stop using your mobile app over a specific time period. Churn rate is the inverse of retention rate and serves as a critical health indicator for any app business. For subscription apps, tracking churn is essential since even small reductions in churn can significantly impact revenue and customer lifetime value (LTV). Churn rate, also known as attrition rate, measures the percentage of users who stop using your mobile app over a specific period. In the context of mobile applications, churn represents users who disengage from your app—whether they uninstall it completely, cancel their subscription, or simply stop opening and interacting with it.

The mobile app onboarding process involves a series of steps that new users take to get started with an app. This process entails guiding users through the product, providing relevant information, and helping them set up their accounts. This is the first opportunity for users to understand the value of your product. By the end of the onboarding process, users should be familiar with the mobile user interface (UI), navigation patterns, and basic app functionality. A smooth app onboarding process can increase app usage as it reduces user uncertainty and frustration.