Conversion Rate (CVR)

Funnel Optimization

TL;DR

Mobile app conversion rate (CR or CVR) is the percentage of users who achieve a specific goal within the app.

What is Conversion Rate (CVR)?

Mobile app conversion rate (CR or CVR) is the percentage of users who achieve a specific goal within the app, such as making a purchase, creating an account, subscribing to a service, or completing a survey. Conversion rates are an important metric for mobile app developers and marketers as they indicate the effectiveness of the app in driving user engagement and achieving business goals. A higher conversion rate typically means that the app is successfully guiding users towards the desired action, while a lower conversion rate may indicate that there are issues with the user experience or the app's marketing strategy.

Related Terms

Funnel Analysis

Funnel Optimization

Funnel analysis is the process of tracking and measuring how users progress through a defined sequence of steps toward a desired outcome, such as installing an app, starting a free trial, or completing a subscription purchase. Each step in the funnel represents a conversion point where some users proceed and others drop off. For mobile subscription apps, common funnel stages include: ad impression → ad click → landing page view → app install or web checkout → onboarding completion → paywall view → trial start → paid conversion. By measuring the conversion rate between each stage, product and growth teams can identify where the largest drop-offs occur and prioritize optimization efforts accordingly. Funnel analysis is essential for both in-app flows (onboarding to paywall to purchase) and web-to-app flows (ad click to landing page to web checkout to app activation). Advanced funnel analysis segments users by acquisition source, geography, device type, or cohort to identify which segments convert best and where each segment encounters friction.

Trial Conversion Rate

Funnel Optimization

Trial conversion rate measures the percentage of users who start a free trial and subsequently convert into paying subscribers when the trial period ends. It is one of the most critical metrics for subscription apps that use free trials as their primary conversion mechanism. Trial conversion rates vary significantly by app category, trial length, and pricing — industry averages typically range from 40–70% for auto-renewing trials, depending on whether users must provide a payment method upfront. Higher trial conversion rates are generally associated with shorter trial periods (which create urgency), strong onboarding that drives engagement during the trial, effective activation of key features that demonstrate the product's value, and timely communication reminding users of the trial's benefits before it ends. Monitoring trial conversion rates by acquisition channel reveals which traffic sources bring users with the highest purchase intent, enabling growth teams to allocate budget toward the most profitable channels. Declining trial conversion rates over time may signal market saturation, product-market fit issues, or that the app is attracting increasingly lower-intent users through broader targeting.

A/B Testing

Funnel Optimization

A/B testing (also called split testing) is a method of comparing two or more variations of a product experience — such as a paywall design, landing page layout, pricing structure, or onboarding flow — to determine which version performs better against a defined metric. In mobile app monetization, A/B testing is used extensively to optimize conversion rates, trial starts, subscription sign-ups, and revenue per user. Traffic is randomly split between variants, and statistical analysis determines whether differences in performance are meaningful or due to chance. Effective A/B testing requires a clear hypothesis, a single variable change per test, sufficient sample size, and patience to reach statistical significance before drawing conclusions.

Paywall Optimization

Funnel Optimization

Mobile app paywall optimization refers to the process of fine-tuning the design and user experience of an app's paywall to maximize revenue from paid subscriptions or in-app purchases. This involves analyzing user behavior and identifying the most effective paywall placement, messaging, pricing, and incentives.

Funnel Drop-Off Rate

Funnel Optimization

Funnel drop-off rate measures the percentage of users who abandon a conversion process at each stage before reaching the final desired action. It is the inverse of stage-to-stage conversion rate. For example, if 1,000 users view a web landing page and only 300 click through to the checkout, the drop-off rate at that stage is 70%. Identifying stages with the highest drop-off rates reveals the biggest optimization opportunities. In web-to-app subscription flows, common high-drop-off points include: the transition from landing page to checkout (often caused by poor value proposition communication or unexpected pricing), the payment form itself (friction from too many fields or lack of trusted payment options), and the post-purchase app activation step (where users must download and open the app to access what they paid for). Reducing funnel drop-off by even a few percentage points at critical stages can have an outsized impact on overall conversion rates and revenue, since improvements compound across the funnel.

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Conversion Rate (CVR) — Glossary | Zellify